Pilar Asian Mart

Krogslundvej 2, Hammerum, 7400 Herning

Telephone: 42158032
CVR: 41043776

Payment

Pilar Asian Mart accepts online payments with Visa/Dankort, Mastercard, Mobilepay Online.

Payment will only be debited to your account when the physical item is shipped or the virtual product is created, unless otherwise agreed or stated in your order.

All amounts on the website include VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)

Pilar Asian Mart uses a secure payment server that encrypts all information with SSL protocol, which means your data is secure and cannot be read by outsiders.

Pilar Asian Mart's own website also uses encryption with SSL protocol.

Delivery

Delivery time for your order is day to day or 1 to 2 day delivery.

Pilar Asian Mart ships goods with the following: GLS - Private, GLS - Parcelshop, PostNord - Private, PostNord - Optional delivery location

The freight is calculated based on weight.


You will be able to choose between having the package sent "without delivery" or "with delivery".


You will always receive a track and trace number so that you can follow your package from our warehouse to your home.

Right of withdrawal

There is a 14-day full right of return on goods purchased on the website, unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

You bear any return costs yourself.

Requests for cancellation must be communicated to us no later than 14 days after delivery and reach us no later than 14 days after we have been informed of your use of the right of cancellation.

Requests for use of the right of withdrawal must be given by email www.pilarasianmart.com . In the notification, your wish to use the right of withdrawal must be clearly stated.

Condition of the item upon return

You are liable for the deterioration in the value of the goods due to handling other than what is necessary to determine the nature, properties and function of the goods. This means that you must try the product in the same way as if you shopped in a physical store.

If the item has been tried on in addition to what is described above, it is considered used and of diminished value. This means that if you cancel the purchase, you will get a smaller part or none of the purchase amount back. It is up to Pilar Asian Mart to assess the condition of the item.

Right of complaint

There is a 2-year warranty on products in accordance with the Danish Sales Act. The right to complain applies to all errors in software, material and manufacturing.

Complaint regarding errors and defects must be notified to Pilar Asian Mart within a reasonable time after receipt of the goods.
Here the max. two months as a reasonable time, unless otherwise agreed.
We will refund reasonable shipping costs.

The complaint is waived in the event of incorrect or unusual operation of the product.

Pilar Asian Mart covers the return costs to a reasonable extent.

When returning, contact the company:

Pilar Asian Mart

Krogslundvej 2, Hammerum, 7400 Herning

7400 Herning

Telephone: 42158032

Complaints will not be accepted if these have been sent cash on delivery.

 

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others, it is only registered in our customer directory. You can have your information deleted at any time.

In order for you to enter into an agreement with Pilar Asian Mart, we need the following information:
. Name
. Address
. Phone number
. Email address

We register your personal data with the aim of being able to deliver the goods to you.

The personal information is registered with Pilar Asian Mart and stored for up to five years, after which the information is deleted.

When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why.

The director and employees of Pilar Asian Mart have access to the information recorded about you.

The data controller in Pilar Asian Mart is: Pilar Pallon Virkelyst

We do not store and transmit customer information encrypted.

As registered with Pilar Asian Mart, you always have the right to object to the registration. You also have the right to access what information is registered about you. You have these rights according to the Personal Data Act and inquiries in connection with this should be directed to www.pilarasianmart.com.

Cookies
At www.pilarasianmart.dk, cookies are used with the aim of optimizing the website and its functionality, thus making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy .

Log statistics
We use log statistics on www.pilarasianmart.dk, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website they leave, etc.

The log statistics are only used for the purpose of optimizing Pilar Asian Mart's website.

Consumer protection

Read more about your protection as a consumer when you buy via a PensoPay payment solution:
https://pensopay.com/more/consumer protection/

Appeal options

Complaints about products can be sent to:

The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaints platform.
ec.europa.eu

In the event of a complaint, our email address must be stated: larpivir@gmail.com as well as the website on which you purchased the item.

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English

Pilar Asian Mart

Krogslundvej 2, Hammerum, 7400 Herning

7400 Herning
Phone: 42158032
VAT: 41043776

Payment

Pilar Asian Mart accepts online payments with the following credit cards Visa/Dankort, Mastercard, Mobilepay Online.
Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.

All prices on the website include VAT.
The website uses the following currencies for pricing:
Denmark - Kroner (DKK)

Pilar Asian Mart uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

Pilar Asian Mart's own website also uses encryption with SSL protocol.

Delivery and Shipment

The delivery time for your order is day to day or 1 to 2 days delivery.

Pilar Asian Mart uses GLS - Private, GLS - Pakkeshop, PostNord - Private, PostNord -Optional delivery location for shipment of your ordered items.

Freight cost is calculated from the weight of the items.

You can choose to have your shipment sent with delivery to your home address or the nearest package shop.

You will receive a Track and Trace number upon shipment, which allows you to track the shipment at all times.

If you regret your purchase (Withdrawal)

Pilar Asian Mart offers a 14-day full refund on goods purchased on the website unless otherwise agreed or stated in your order.

The 14-day period starts on the day the order is delivered.

You are responsible for the new return costs.

The request for cancellation must be notified to us no later than 14 after the delivery and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

If you wish to make use of your right to withdraw the purchase, you must send us an e-mail about pilarasianmart@gmail.com . In your message, clearly make us aware that you want to use your right of withdrawal.

Condition of the item you have returned

You are responsible for the condition of the product, and for the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.
This means that you have to try the item in the same way as if you were shopping in a physical store.

If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means that when the purchase is cancelled, you will receive a minor portion or none of the purchase amount refunded. It is up to Pilar Asian Mart to evaluate the item's condition.

Warranty

There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.

Complaints regarding errors and defects must be reported to Pilar Asian Mart in a reasonable time after the goods have been received. We consider a maximum of a month as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives the right to warranty if the items are handled improperly or unusually.

Pilar Asian Mart covers return costs to a reasonable extent.

When returning, please contact us at:

Pilar Asian Mart

Krogslundvej 2, Hammerum, 7400 Herning

Phone: 42158032

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.

Customer & Privacy Policy

We do not resell personal information and do not pass on your personal information to others. They are only registered in our customer directory. You can delete your information at any time.

In order for you to enter into an agreement with Pilar Asian Mart, we need the following information:

. Name
. Address
. Telephone number
. Email address

We make the registration of your personal information for the purpose of delivering the goods to you.

The personal information is registered with Pilar Asian Mart, and stored for up to five years, after which the information is deleted.

When collecting personal information via our website, we ensure that it always happens by submitting your explicit consent, so that you are informed exactly what information is being collected and why.

The director and employees of Pilar Asian Mart have access to the information recorded about you.

The data manager in Pilar Asian Mart is: Pilar Pallon Virkelyst.

We do not store and transmit customer information encrypted.

As registered with Pilar Asian Mart, you always have the right to object to the registration. You also have the right to know what information is registered about you. You have these rights under the Personal Data Act and in connection with this, please contact pilarasianmart@gmail.com .

Cookies

On www.pilarasianmart.dk, cookies are used for the purpose of optimizing the website, and its functionality, making the visit as easy as possible for you.

You can delete cookies from your computer at any time, see the instructions on Webshop Cookies and Privacy Policy .

Log Statistics

We use log statistics at www.pilarasianmart.dk,
which means, we have a statistics system, that gathers information, that can supply us with a statistical indication of, how many visitors the site has, where they are from, and on which landing page they leave the site and more.

The Log statistic is only used with the purpose of improving Pilar Asian Mart's website.

Consumer Protection

Learn more about your consumer protection when paying online with PensoPay's payment service solution:
https://pensopay.com/more/consumer protection/

Complaints

Complaints about product can be sent to:

The Danish Competition and Consumer Authority
Carl Jacobsens Vej 35
2500 Valby
www.forbrug.dk

For citizens of Europe who reside outside of Europe, complaints must be submitted through the EU Commission's Online Complaints Platform.
ec.europa.eu

When complaining you need to denounce our email address, pilarasianmart@gmail.com, and the site, on which you made your purchase.